Josh was referred to us because his system was shutting off when he tried to run larger appliances, his monitoring system was not correctly tracking the battery percentage, and his Orion DC-DC charger was not charging his lithium batteries while driving.

When he arrived, we found out immediately what was causing his system to shut off - the undersized battery wire and a loosely attached switch had melted together! After fixing this, he was able to get back on the road for the time being. We scheduled future work as there were several issues with his solar electrical system. The van builder had installed a Victron Smart Lithium Battery Bank with a combination of Victron and Renogy equipment. Although Victron is known for being widely compatible with other brands, this is not the case for their batteries. Victron’s Smart Lithium Batteries are designed to work with a complete Victron system (with a few exceptions). The batteries send signals to the remaining equipment which informs the system whether charging or discharging should be allowed – this signal is usually not picked up by Renogy equipment.